Home / AirHelp+: what is included

AirHelp+: what you get and where the catch is

AirHelp+ is not insurance in the usual sense, nor just a fee discount. It is an annual membership or single-trip protection bundling several services, each with its own conditions. Here they are one by one, including the limits you would rather know before paying.

0%fee on compensation for members
€200insurance payout for a missed connection
60 daysfrom the flight to claim fee-free
48 hoursbefore departure to add a trip

What is included

Fee-free compensation

AirHelp pursues the airline's payout and charges neither the 35%, nor the 15% court fee, nor the goodwill-payment fee.

Lounges

Access for a delay of 1 hour or more, or a cancellation.

Insurance payouts

€100 for a delay over 3 hours, last-minute cancellation or diversion; €200 for a missed connection; €100 for lost or delayed baggage.

Fast Track

Faster security lanes at some airports.

Keep the two apart: compensation is paid by the airline under the law and may not come at all. Insurance payouts are paid under the membership terms.

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Code AHTPO11 gives 11% off AirHelp+ Smart and Pro until 30.11.2026 inclusive. Under Travelpayouts terms the code is not valid in the USA. Before paying, note that insurance payouts exclude flights to and from Russia and the plan renews automatically.

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Conditions that are easy to miss

  1. Claims are handled fee-free if filed during the membership and within 60 days of the flight. For disruptions during the membership there are 14 extra days after it ends.
  2. For insurance payouts, lounges and Fast Track, the trip must be added at least 48 hours before the first flight departs. Add it at the airport and these benefits will not apply.
  3. The annual plan renews automatically. Cancel at least a day before renewal.
  4. Outside EU261 and UK261 AirHelp decides case by case whether to take a claim; membership does not change that.

Who it is not for

AirHelp+ insurance payouts do not cover any flights to or from Russia, nor Belarus, Ukraine, Iran, Cuba and several other countries. The exclusion applies to the extra protection, not to the compensation service.

Plans and prices

Plan names and prices differ between AirHelp pages: the international page splits plans by number of trips, while the price list names Lite, Smart and Pro. To avoid misleading you we do not quote prices; check the current ones on AirHelp before paying. Our promo code applies to Smart and Pro.

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FAQ

What is AirHelp+?

An annual membership or single-trip protection: airline compensation with no AirHelp fee, lounges during delays, insurance payouts and Fast Track at some airports.

What does the insurance part pay?

€100 for a delay over 3 hours, last-minute cancellation or diversion, €200 for a missed connection, €100 for lost or delayed baggage.

By when must I file to avoid the fee?

During the membership and within 60 days of the flight; for disruptions during the membership, up to 14 days after it ends.

Does it work on Moscow-Yerevan flights?

Insurance payouts do not cover flights to or from Russia.

Which plans does code AHTPO11 apply to?

AirHelp+ Smart and Pro, until 30.11.2026 inclusive. Under Travelpayouts terms, not in the USA.

Advertisement

Code AHTPO11: 11% off AirHelp+ until 30.11.2026

Code AHTPO11 gives 11% off AirHelp+ Smart and Pro until 30.11.2026 inclusive. Under Travelpayouts terms the code is not valid in the USA. Before paying, note that insurance payouts exclude flights to and from Russia and the plan renews automatically.

Get AirHelp+ with the discount

Related

Data as of 22 October 2026. Prices and terms are set by the service; check them when booking.